Terms & Conditions

Terms of Use

Welcome to Pixels and the Beast ("we," "our," or "the Company"). By accessing or using our website, pixelsandthebeast.com ("the Site"), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Site Contents Usage

Visiting our Site is entirely your choice. By doing so, you agree to be governed by these terms and our Privacy Policy. Any disputes related to your visit are subject to these terms, including limitations on damages, arbitration of disputes, and the applicable state law.

Information Collection

We gather navigational and technical information about visitors to enhance our Site’s performance and understand client needs. This includes tracking frequently visited pages and download times to improve our services.

Usage Restrictions

All materials on the Site, including images, designs, icons, text, and software (collectively, the "Contents"), are the exclusive property of Pixels and the Beast or its licensors and are protected by copyright and trademark laws.

The Contents are intended solely for personal, non-commercial use. Downloading or copying materials is permitted for personal use only, without transferring any rights to the materials. You may not:

  • Reproduce, publish, or distribute the Contents.
  • Modify, sell, or exploit the Site or its Contents in any way.

2. Testimonials

All feedback, suggestions, ideas, and other submissions ("Comments") provided to Pixels and the Beast remain our property. By submitting Comments, you grant us the right to use them for commercial or non-commercial purposes without compensation or acknowledgment.

  • We reserve the right to use testimonials and logos for promotional purposes.
  • We are not obligated to keep Comments confidential.
  • No compensation will be provided for user Comments.

3. Electronic Communications

By visiting the Site or communicating with us via email, you consent to receive communications electronically. This includes agreements, notices, and other essential communications, which satisfy any legal requirement for written communication.

4. Copyright and Trademarks

All content on the Site, including text, graphics, logos, images, digital downloads, and software, is the property of Pixels and the Beast or its content suppliers and protected by U.S. and international copyright laws. Trademarks used within the Site belong to their respective owners and may not be used without authorization.

5. Copyright Complaints

If you believe your work has been infringed, please provide the following information to our copyright agent:

  • A description of the copyrighted work.
  • The location of the material on the Site.
  • Your contact details.
  • A statement affirming your good-faith belief that the use is unauthorized.
  • Your signature, electronic or physical.

Send claims to: noah@pixelsandthebeast.com

6. Your Account

Users are responsible for maintaining the confidentiality of their account credentials. By using our Site, you accept responsibility for all activities conducted under your account.

7. Account Area

The Account Area provides a centralized platform for tracking orders, revisions, and communication. It is your responsibility to monitor the Account Area regularly. Failure to do so may result in delays or denial of refunds.

For assistance, contact customer support at noah@pixelsandthebeast.com.

8. Delivery Policy

Design order files are delivered to the Account Area as per the timeline outlined in your Order Confirmation Email. An email notification will also be sent upon delivery. Policies for revisions and refunds are based on the delivery date.

  • Standard Delivery: Files are delivered within 2-3 business days.
  • Rush Delivery: First logo samples delivered within 24 hours for an additional $100.

For queries, contact us via email or our 24-Hour Customer Support Center.

9. Revision Policy

We offer unlimited free revisions, provided the design concept remains unchanged. Revisions are typically processed within 48 hours. For further changes or clarifications, email us at noah@pixelsandthebeast.com.

10. Applicable Law

Your use of the Site and our services must comply with all applicable laws. By accessing the Site, you agree to abide by local, state, and federal regulations.

11. Disputes

Disputes related to your use of the Site or services purchased through it will be handled by our Dispute Resolution Department. Contact noah@pixelsandthebeast.com for resolution.

12. Site Policies, Modification, and Severability

We encourage reviewing our policies regularly, including pricing and refund policies. We reserve the right to update or modify these terms at any time. If any term is deemed invalid or unenforceable, the remaining terms remain in effect.

13. Bill of Rights

Safe Shopping

We prioritize your security and provide a safe shopping experience. For added comfort, orders can also be placed by phone.

No Obligation

Our Personal Notification Services, including emails, are free, and you are under no obligation to make purchases.

Unsubscribing

You can unsubscribe from notifications or emails anytime via the "My Account" section.

Updates

Occasionally, you may receive updates on special offers and new services. Preferences can be managed in the "My Account" section.

Fraud Prevention

Fraudulent orders using stolen credit cards are reported to state and federal authorities.

Contact Information

For any inquiries, please contact us via:

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